Congratulations to all of the 2013 Top Tech-Savvy Lenders and Servicers! What an accomplishment, to strive for technological excellence, and succeed as a leader in the industry. IDS is proud to announce 9 of our clients as "Tech-Savvy" lenders.
From National Mortgage News: Mortgage Technology: http://bit.ly/1dyVvpn
Benchmark Mortgage maintains an IT infrastructure that includes a private cloud for its loan origination system, a VoIP phone system and paperless underwriting. The Plano, Texas-based retail lender and servicer is also developing a big data analysis project to streamline the use of loan-level data.
Brentwood, Tenn.-based Churchill Mortgage uses an online training portal to help managers recruit and train local talent across its branch network. The retail lender uses online chat to connect with borrowers and recently deployed business intelligence software to improve its pipeline dashboard and reporting capabilities.
First Choice Bank
The mortgage subsidiary of First Choice Bank, called First Choice Loan Services, uses its paperless processing to manage remote personnel and multiple fulfillment centers. To ensure quality control, the Morganville, N.J.-based lender generates real-time reports throughout the origination process.
Horizon Bank recently implemented a Web-based LOS and deployed specialized software to integrate it to both its core banking system and a bank-wide document imaging platform. In addition to enabling paperless mortgage processing, the imaging technology allows for document collaboration across all of the departments in the Michigan City, Ind.-based depository’s operation.
Inlanta Mortgage optimized its website for mobile users, including using location-based features that provide users with contact information and driving directions to the branch that’s closest to them. The Brookfield, Wis.-based mortgage banker also built a digital marketing library to provide loan officers with customized promotional materials.
Danvers, Mass.-based retail lender Mortgage Network develops its own proprietary technology, including a product and pricing engine, electronic document management system and a Web-based LOS that includes a module for borrowers to initiate loan applications. All of the systems are integrated to streamline the origination process.
RMC Vanguard Mortgage
RMC Vanguard Mortgage is a correspondent and retail mortgage originator based in Houston that has been using Web-generated borrower leads for 15 years. It recently deployed a new LOS to better track compliance. Integrating its lead management tools and call center routing systems has helped achieve quick initial contact with borrowers and better management of its loan pipeline.
Supreme Lending launched a new intranet that includes position-specific home pages and tools and messaging capabilities that help its employees more easily communicate about HR requests and other tasks throughout the Dallas-based lender and servicer’s branch network. It’s also implemented technology to monitor loan officer licensing requirements and other branch management tasks.
Wingspan Portfolio Advisors
While many lenders are expanding their businesses with new servicing operations, Carrollton, Texas-based specialty servicer Wingspan Portfolio Advisors recently began offering mortgage origination fulfillment services. It employs paperless processing and its new origination technologies integrate with Wingspan’s central data repository that’s used across its various business lines.